Payments

Ordered through  Website  Goods can be paid as follows:
           - cash on delivery, upon receipt of the order.
           - with a debit / credit card at the virtual POS terminal of the Website.

All prices in the catalog of the website are in Bulgarian levs with VAT included.

The types of cards that are accepted at the Virtual POS terminal are the following: Visa, MasterCard; To avoid any doubts regarding the personal data of the Client - the Website does not store any information regarding the number and / or type of the card used for the transfer. The information in question is processed only by the server of the bank that provided the Virtual POS terminal.

delivery and  Transport

Goods purchased in  The website is delivered to  Buyer  through a courier company  Speedy AD .

The goods are sent to  Buyer  only after  The seller  has received confirmation of the order. After receiving confirmation from  The Buyer, the Order  is delivered to the delivery address specified by the customer within the following period:

      - 1 to 3 working days for ordering scarves and fabrics.

      -  3 to 10  working days for ordering clothes by size.

      the following two delivery methods relate to receipts for  Bulgaria.

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• For Orders, worth less than BGN 100.00 / hundred / BGN,  The client  uses the option  Paid Delivery (delivery is at a price of BGN 6.00 / six / BGN).

• For Orders, worth more than BGN 100.00 / hundred / BGN,  The client  uses the option  Free Shipping.

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Orders sent to the office will be kept in the courier's office for no longer than 10 / ten / days. After this period,  The seller  has the right to cancel  The order,  without explicit notification  The client.

For  Orders  made to address  The client  is obliged to provide access and reception of  The order. In case of  The client  not found at the specified address,  The seller  reserves the right to cancel  The order  or to leave it in the nearest office of the courier, as the goods will remain in the office, not longer than 10 / ten / days, after which  The order  is considered canceled and the goods are returned to  The seller.

Orders placed separately will be delivered separately.

Nelly Koleva Fashion is not responsible for delays in shipments caused by weather conditions, international customs issues or other circumstances beyond the control of Nelly Koleva Fashion.

Please note that couriers do not deliver or accept shipments on the following Bulgarian holidays and / or non-working days resulting from them:

• January 1;

• March 3; Easter;

• 1, 6, 24 May;

• 6, September 22;

• December 24, 25, 26 - Christmas.

Nelly Koleva Fashion does not guarantee the availability of the ordered items. In case of impossibility to fulfill its obligations, due to the fact that it does not have the goods ordered for purchase in stock and the impossibility of delivery by its suppliers. Within 24 (twenty four) hours after receiving the purchase order, the Customer is notified of the exhaustion of the goods by sending a message to the e-mail specified during registration or by phone. Nelly Koleva Fashion will refund the value of the ordered item (s) or will change the order at the request of the Customer.

Ordered through  Website  goods,  are without the "Browse" option.